Refund Policy No refunds.
All sales are final. If you or someone in your party cannot attend we will mail you a donation letter for the face value of the ticket(s). You must notify us before the show starts and turn in the ticket(s). In the rare event a show is canceled you will be refunded the face value of the tickets but online convenience fees are non-refundable.
Exchange Policy
Subscribers enjoy unlimited free exchanges. Subscriber exchanges for a different date of the same show are subject to availability and must be made before the performance date during Box Office hours, Monday through Friday, 10 AM – 3 PM. We do not accommodate exchanges for non-subscribers.
Senior & Under 22
Senior (65 & over) & Under 22 must show ID to receive discount.
Group Tickets Contact the Box Office at 707.763.8920 for group sales discount for 10 or more.
Seating
All tickets are for open seating and we recommend arriving 30 minutes before curtain. Buy 6 or more tickets and receive reserved seating for that performance. Donate $1,000 and receive reserved seating for one full year! Please arrive at least 15 minutes before curtain or reserved seats may be relocated. Reserved seating is not available for Young Repertory Performances.
Child Seating Consider the content of the play, audience members, and actors performing before purchasing tickets for young children. Every person needs a ticket to enter the theater. Please no babes in arms.
Disabled Seating Contact the Box Office at 707.763.8920 to arrange for disabled seating.
Late Seating Out of courtesy to the actors and audience, patrons arriving after the performance has started will be seated at the discretion of the House Manager. For certain productions that may not be until intermission.
Dress Code Audience members may attend in Dior or denim.
Heavy Scents Please consider the comfort of fellow patrons and avoid using heavy scents.
Concessions We sell delicious cookies and beverages at our events at very reasonable prices. Patrons are permitted to bring our concessions into the theater but we do not allow outside food or drink.
Electronic Devices The use of cell phones, cameras or recording devices is strictly prohibited. Please turn off any devices before entering the theater.
Parking Parking is free at Cinnabar Theater but can be snug for sold-out shows. Consider carpooling or driving your smallest vehicle. Parking attendants arrive one hour before curtain. If you arrive before that time you may be asked to relocate your car to maximize parking efficiency. If you plan to purchase tickets at the door let the parking attendant know to permit an easier exit if tickets are not available.
