Only subscribers can exchange their tickets for another performance of the same show. It’s one of the great perks of purchasing a season package! Please do not submit an exchange request here if you’re not a season ticket holder.
Subscribers who wish to exchange their tickets must tell us in advance. Please fill out this form or call us at 707-763-8920 prior to your performance. Our box office is open Wednesday-Friday, 11am to 4pm.
Subscriber exchanges are subject to availability, and generally are not possible for concerts or guest artists.
For a free exchange, your request must be received by 2pm on the Friday before your show. If you wish to exchange with less notice, please call the box office. You will be charged a $10 service fee.